All Items on this site (OMGButterflies.com) are sent to you via Promotional Shipping and Can take Up to 4-6 weeks from the order date to be delivered to you during periods of extreme congestion of delivery services. If after 6 Weeks you have not received your Item, please contact us at support@omgbutterflies.com. Please Refer to our Policy Page | Terms Of Service | Refunds For More Information.